Accident Management
Recovery & Claims Support

Accident Management — We Handle Everything for You

Being involved in a road traffic accident is stressful enough without having to worry about vehicle recovery, storage, paperwork, and dealing with insurance companies. At Bolton Recovery Services, we provide a complete accident management service designed to take the hassle away from you. Regardless of who was at fault, we can recover your vehicle from the scene and store it safely at our secure Vehicle Storage facility until collection is arranged by the relevant insurance company.

  • No upfront recovery charges in most cases
  • We deal directly with the insurance companies
  • Secure storage while everything gets sorted
  • Car hire can be arranged for non-fault claims
01204 954718 Get in Touch
24/7 Accident Recovery Secure Storage Insurer Liaison No Upfront Costs Fault or Non-Fault One Call
One Call

Regardless of who was at fault, we recover your vehicle from the scene and store it safely until collection is arranged with the relevant insurer.

The Process

How Accident Management Works

Accident management means we don’t just recover your vehicle — we handle everything that follows. Here’s how it works:

1

You call us

From the scene or once you’re safe.

2

We recover your vehicle

If it hasn’t already been moved.

3

We store it securely

At one of our secure Bolton depots while the claim is organised.

4

We liaise with insurers

We deal directly with the relevant insurance company on recovery and storage.

5

We coordinate collection

Once the insurer gives the instruction.

6

We keep you updated

Throughout — you’re not left chasing anyone.

Need the vehicle recovery first? See Accident Recovery.

Costs & Charges

No Upfront Costs to You

In most cases, the costs of recovery and storage are recovered directly from the appropriate insurance company — meaning you usually won’t have to pay recovery or storage costs upfront.

Insurer Liaison

We Deal Directly With the Insurance Companies

Our experienced team liaises directly with the insurers involved, handling recovery instructions, storage arrangements and communication with the insurer throughout the process. We take the stress away by ensuring everything is managed professionally, efficiently, and with minimal disruption to you.

What You Get

Why Choose Bolton Recovery Services?

24/7 accident recovery

Secure vehicle storage

No upfront recovery charges in most cases

We deal directly with insurance companies

Fast, professional & reliable service

Stress-free accident management

One call and we handle the rest

Keep It Simple

One Call, No Hassle

If you’ve been involved in an accident, simply contact Bolton Recovery Services and let us take care of everything. We’ll recover your vehicle, store it safely, and work directly with the relevant insurance company to arrange collection and recover the costs where applicable.

Coverage

When to Use This Service

Accident Management is available alongside our Accident Recovery service. We manage the process for vehicles recovered by us across Greater Manchester and Lancashire.

Bolton Wigan Bury Rochdale Chorley

Including Bolton, Wigan, Bury, Rochdale, Chorley and surrounding areas.

One Call

Not Sure Where to Start?

Don’t worry about recovery fees, storage arrangements, or dealing with insurers. Call us and we’ll handle the rest.

01204 954718 07999 998034
Available 24/7 — day or night, 365 days a year
Common Questions

FAQs

What if the accident was my fault?

It doesn’t matter — we manage the recovery and storage regardless of fault. How liability is settled is between you and the insurers; our job is to take care of the vehicle and the process either way.

Will I have to pay anything upfront?

In most cases, no. Recovery and storage costs are typically recovered directly from the relevant insurance company. We’ll be clear about this when you call.

How long will my vehicle be in storage?

That depends on how quickly the insurance company arranges collection — we coordinate with them directly to keep things moving, so you’re not chasing it yourself.

Can I get a hire car if the accident wasn’t my fault?

If you’re the non-fault party, you may be able to get a like-for-like replacement vehicle while your own vehicle is being repaired or your claim is being dealt with. Depending on your circumstances, this may be provided as a hire car, courtesy car or credit hire vehicle. We can explain your options and, where applicable, help arrange this as part of the claims process.

What’s the difference between Accident Recovery and Accident Management?

Accident Recovery is the physical move from the scene — damaged vehicle, can’t drive, needs recovering safely. Accident Management is what happens after: secure storage, liaising with insurers, and keeping everything moving while the claim is sorted. The two services work together; one call covers both.

Will you speak to my insurance company for me?

Yes — we liaise directly with insurers on recovery and storage so you’re not left chasing them yourself.

Do I have to use my insurer’s recovery company?

No — you can choose your own recovery operator after an accident. If you call us directly, we recover your vehicle and manage the process from there. Your insurer is informed once the vehicle is safe and stored.

Can you arrange repairs?

For lighter damage we can often arrange repairs in-house or through a trusted partner. For more significant damage we’ll advise what’s needed and help coordinate through the claim.

Can I choose where my vehicle is stored?

Usually yes. If your insurer hasn’t already instructed otherwise, we can recover your vehicle to our secure storage, your preferred garage or another agreed destination. We’ll explain the options when you call.
Accident Management

Been in an Accident?

Don’t worry about recovery fees, storage arrangements, or dealing with insurers. One call and we handle the rest.

01204 954718 07999 998034